The second-hand marketplace Shoppers Share Anger Over Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted because of the remapping.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification to its shipping options due to shopper criticism.
